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OVIO Account & Data Deletion

Last updated: July 20, 2026

This page explains how to delete your OVIO account and associated data.

Operator: Monovi
Support: contact@monovi.com.tr

Related: Privacy Policy · Terms of Use

What is deleted

When your account deletion request is completed, we delete or anonymize data linked to your account, including where applicable:

  • Account profile (email, username, bio, and related profile fields)
  • Cloud-stored photos, edits, and look/preset data tied to your account
  • AI job history associated with your account
  • App notification tokens linked to your account
  • Authentication session data for OVIO

What may be retained

We may retain limited information when required for:

  • Legal, tax, accounting, or fraud-prevention obligations
  • Resolving disputes or enforcing our Terms
  • Completed purchase/subscription records needed for store reconciliation (billing details remain with Apple/Google)

Device-local photos that were never uploaded to the cloud remain on your device until you remove them yourself.

How to request deletion

Option A — Email request (recommended for store compliance)

  1. Send an email to contact@monovi.com.tr
  2. Use subject line: OVIO Account Deletion Request
  3. Include:
    • The email address used for your OVIO account
    • Your OVIO username (if any)
    • Confirmation that you want your account and associated cloud data permanently deleted

We will verify ownership of the account and process the request.

Option B — In-app (if available)

If account deletion is available in OVIO settings/profile, follow the in-app steps. You can still email us if you need help.

Processing time

We aim to complete verified deletion requests within 30 days.
You will receive a confirmation email when the process is finished (or if we need more information to verify the request).

Subscriptions and billing

Deleting your OVIO account does not automatically cancel an active App Store or Google Play subscription.

To avoid further charges:

  1. Cancel the subscription in your Apple or Google account settings
  2. Then request account deletion in OVIO / by email

Refunds, if any, are handled by Apple or Google under their policies.

Guest / local-only use

If you used OVIO without creating an account, there may be no cloud account to delete. Remove local photos and app data from your device using your OS app settings, or uninstall the app.

Questions

Email: contact@monovi.com.tr
Deletion page: https://apps.monovi.com.tr/ovio/deletion

Last updated: July 20, 2026

OVIO Account & Data Deletion · Monovi Apps