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TalkActive Privacy Policy

Last updated: August 11, 2026
Operator: Monovi
Contact: contact@monovi.com.tr

This Privacy Policy explains how TalkActive (“we”, “us”, or “our”) collects, uses, and shares information when you use the TalkActive mobile application and related services (the “Service”).

1. Information we collect

Account information

  • Sign-in identifiers provided through supported authentication providers (for example Apple or Google)
  • Display name / username and profile settings you choose
  • Account identifiers needed to operate your account

Content you create or send

  • Messages and chat history with AI characters
  • Character profiles, prompts, preferences, and related settings you create or edit
  • Images you request, generate, or exchange in the Service
  • Optional voice input when you use speech-to-text features (processed to convert speech into text; we do not use your voice as a marketing profile)

Purchases and credits

  • In-app purchase and subscription records processed by Apple App Store or Google Play
  • Credit balance and related transaction metadata needed to deliver purchased features

We do not receive your full payment card details; payments are handled by the applicable store.

Device and technical information

  • Device identifiers used for app functionality (for example install or device IDs)
  • App version, device type, operating system, language, and similar technical logs
  • Crash, performance, and diagnostic information

Support communications

  • Information you send to us by email or in-app support channels

2. How we use information

We use information to:

  • Provide, maintain, and improve the Service
  • Authenticate you and secure your account
  • Generate AI responses, images, and related features you request
  • Process purchases, restore entitlements, and manage credits
  • Personalize your experience (for example language and preferences)
  • Detect abuse, fraud, spam, and policy violations
  • Comply with law and respond to lawful requests
  • Communicate about the Service, security, or support

3. AI processing

TalkActive uses third-party AI and cloud providers to generate character replies, images, and related outputs. Content you submit for these features may be processed by those providers solely to deliver the requested functionality, subject to their terms and our agreements with them.

AI outputs may be inaccurate or inappropriate. Do not share sensitive personal data (such as government IDs, financial secrets, or health information) in chats or prompts.

4. How we share information

We may share information with:

  • Service providers that host infrastructure, authentication, analytics/diagnostics, AI generation, storage, and related operations
  • App stores (Apple / Google) for purchase validation and account-related store processes
  • Legal authorities when required by law or to protect rights, safety, and the Service
  • Business transfers if we are involved in a merger, acquisition, or asset sale

We do not sell your personal information.

5. Data retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. If you delete your account, we delete or anonymize associated personal data within a reasonable period, except where retention is required by law (for example limited purchase or fraud records).

6. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to / restrict certain processing. You can:

  • Update profile information in the app
  • Delete your account in Settings → Delete account
  • Request help by emailing contact@monovi.com.tr

You may also control microphone permission in your device settings. Denying microphone access disables dictation but does not block other core features.

7. Children’s privacy

TalkActive is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us and we will take appropriate steps.

8. International transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

9. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the Service after an update means you accept the revised policy.

11. Contact

Questions about privacy:
Email: contact@monovi.com.tr
Privacy page: https://apps.monovi.com.tr/talkactive/privacy

Last updated: August 11, 2026

TalkActive Privacy Policy · Monovi Apps