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OVIO Privacy Policy

Effective date: July 20, 2026
Last updated: July 20, 2026

This Privacy Policy explains how Monovi (“we”, “us”, or “our”) collects, uses, stores, and shares information when you use the OVIO mobile application and related services (the “Service”).

Contact: contact@monovi.com.tr

1. Who we are

OVIO is operated by Monovi.
Website: https://apps.monovi.com.tr
Support: contact@monovi.com.tr

2. Information we collect

2.1 Account information

When you create or link an account, we may collect:

  • Email address
  • Username and profile details you choose to provide (for example bio)
  • Authentication data from sign-in providers (Google, Apple, or email/password), as permitted by those providers

2.2 Photos and content

  • Photos you import, capture, or upload
  • Edits, looks/presets you create or apply, and related project data
  • AI processing inputs and outputs when you use AI features (for example enhance, AI Look, background/object removal, captions)

Photos may be stored on your device and, if you sign in and enable cloud features, on our servers.

2.3 Purchase and subscription data

If you purchase OVIO Pro or start a trial:

  • Product identifiers, purchase/subscription status, and verification tokens needed to unlock premium features
  • Billing is handled by Apple App Store or Google Play; we do not receive your full payment card details

2.4 Device and technical data

  • Device type, OS version, app version
  • Approximate diagnostics needed to run the Service (for example crash or error logs, where implemented)
  • Push notification tokens, if you enable notifications

2.5 Usage data

  • Feature usage related to editing, AI jobs, exports, and subscription state (for example to enforce free quotas and improve reliability)

2.6 Permissions

Depending on your device and choices, OVIO may request access to:

  • Camera
  • Photo library / media storage
  • Microphone (if video capture is used)
  • Notifications

You can revoke permissions in your device settings. Some features will not work without them.

3. How we use information

We use your information to:

  • Provide, operate, and improve the Service
  • Authenticate you and manage your account
  • Sync and back up photos when cloud features are enabled
  • Process AI editing requests you initiate
  • Verify purchases and manage subscriptions/trials
  • Send service-related notices (for example trial endings or free AI refresh tips), if notifications are enabled
  • Provide support and respond to requests
  • Detect abuse, fraud, and technical issues
  • Comply with legal obligations

We do not sell your personal information.

4. AI processing

When you use AI tools, selected photo data and prompts you provide are sent to our backend and may be processed by third-party AI providers acting on our behalf to generate results.

AI-edited images may include a SynthID or similar watermark/marker where required by the AI provider or applicable law.

Do not upload content you do not have rights to process.

5. How we share information

We may share information with:

  • Infrastructure and backend providers that host accounts, storage, and processing (for example cloud database and storage providers)
  • AI service providers that process edit requests you initiate
  • App stores (Apple, Google) for purchase verification and billing
  • Authentication providers (Google, Apple) when you choose those sign-in methods
  • Professional advisors or authorities when required by law or to protect rights and safety

We require processors to use data only to provide services to us and to protect it appropriately.

6. Data retention

  • Account and profile data: kept while your account is active
  • Cloud photos and edits: kept until you delete them or delete your account
  • Local-only photos: remain on your device under your control
  • Purchase/subscription records: retained as needed for billing verification and legal compliance
  • Support emails: retained as needed to resolve your request

When you delete your account, we delete or anonymize personal data associated with it within a reasonable period, except where we must retain information for legal, security, or accounting reasons. See our Account & Data Deletion page.

7. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure. Please protect your account credentials and device access.

8. Children’s privacy

OVIO is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact contact@monovi.com.tr and we will take appropriate steps.

9. International transfers

Your information may be processed in countries other than your own, including where our service providers operate. Where required, we use appropriate safeguards for such transfers.

10. Your rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Export or receive a copy of your data
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority

To exercise these rights, email contact@monovi.com.tr. You can also delete your account as described on our Account & Data Deletion page.

11. Third-party links and services

The Service may integrate third-party sign-in, stores, or tools. Their privacy practices are governed by their own policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. Continued use of the Service after changes means you accept the updated policy, where permitted by law.

13. Contact

Questions about privacy:
Email: contact@monovi.com.tr
Privacy Policy URL: https://apps.monovi.com.tr/ovio/privacy

Son güncelleme: 20 Temmuz 2026

OVIO Privacy Policy · Monovi Apps